Offcom is essentially a service driven organization and have built a system and culture of being always focussed towards customer service. Our corporate slogan being “WE CARE” defining our commitment to customer support. We are an ISO 9001:2008 certified company and operate through a team of about 100 dedicated individuals always striving hard to ensure the delight and loyalty of our customers. Most of us are technically qualified, thoroughly trained and highly motivated, always working towards ensuring maximum possible up time of the critical customer applications.
We also take pride in being a good employer with probably the least employee turnover in the industry. In a team of about hundred persons, we have had only about 6-7 persons leaving our organization, over the last ten years, whom we would have wanted to stay. The first five employees of the company are still going strong with the progress of the organization. Amongst a team of 23 six years back, 20 are still with the company.
We have direct operations at Delhi, Noida, Jammu, Srinagar, Agra, Dehradun, Bhopal, Raipur, Jaipur and Chandigarh and offer services through a team of about 100 motivated and hardworking persons. Our corporate office is at Noida where we also run an in-house technical service and repair centre and the manufacturing works. We would be currently servicing more than a 2000 customers with most of the blue chip corporates being in our customer list.
Our organization has a state-of-the-art infrastructure with vast and specious area which is equipped with the advanced technologies. Further we are capable of completing tasks with excellence as we have divided our workforce in various departments to draw the qualitative work without any hassle and impediment within the given time. Also, we are backed by highly advanced and well equipped quality testing unit which ensures the quality and reliability of our fabricated and delivered products with no manufacture defects.
In the tough competitive market, only quality is the main aspect which makes an organization outstanding in the industry. Owing to this, we always give foremost importance in offering quality products which is proved to be best in the industry. Offering our products at the most reasonable price we have carved a niche in the market.
We have highly sincere and dedicated professionals who work as the backbone of our organization. Our highly qualified and experienced professionals perform all their duties very enthusiastically. They are well-versed in their respective fields. We train all our employees to work in coordination and give a result-oriented performance. Such regular trainings have helped us to meet all the deadlines within stipulated time-frame. Collective effort of all the employees has helped to achieve cent percent client-satisfaction.